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This is the place for all information regarding our merger with Link End Surgery who will be joining us at Prospect View.

                                

Please check back regularly – we will be keeping the site updated with all the news and developments you need to know.

 

We have included a Frequently Asked Questions section further down this page. Please email SOWOCCG.malvernhealthcentre@nhs.net if you have other questions – we can always share these on the website.

Merger with Link End Surgery - Message from the GP Partners

 

We are writing to you with important and exciting information regarding future changes at Malvern Heath Centre.

As GP Partners of Malvern Health Centre, we feel a great deal of responsibility to deliver primary care in a more efficient manner in an increasingly challenging NHS environment, whilst maintaining a friendly service that provides high quality healthcare.

In order to maintain and improve the healthcare provided, we are currently looking to merge with a like-minded, smaller practice, Link End Surgery. Healthcare will still be provided in the same way from our current premises at Prospect View. You will NOT have to re-register, and the process will be as seamless as possible with little disruption to patients.

Assuming all runs smoothly in the merger process, our current intention is that Link End patients, doctors and staff will join us here from early April 2018 onwards.

We believe a merger will provide the opportunity to improve patient care by:

  • Bringing together best practice from both surgeries
  • Increasing patient choice with more GPs and nurses offering expertise in different clinical areas
  • Improving quality of care, with greater availability to a range of appointments which is especially important for our complex and vulnerable patients
  • Offering a greater choice of appointments with early morning, lunchtime, evening and weekend times available
  • Introducing new GPs with specialist knowledge and skills
  • Maintaining our core values of being a friendly, patient centred practice

We have met with your Patient Participation group who are positive about the merger, particularly due to the similarity in cultures between the two practices. They will be working with us to try and ensure the move is as smooth as possible.

We welcome the opportunity to meet with our local community to share our vision and answer any questions you may have regarding the merger. We will be updating information on our website regularly about this change to keep patients as informed as possible.

If you wish to know more about the merger, there will be a meeting at Prospect View on Wednesday 28th February at 7.30pm. It would be helpful for us if you would ring the surgery or email sowoccg.malvernhealthcentre@nhs.net to let us know you are coming.

 

Frequently asked questions

 

Do I need to do anything?

NO – it’s just a notification about the upcoming changes.

 

Will I still be able to see my favourite GP/my nurse/my HCA/the Clinical Pharmacist?

Yes. For the GPs, hopefully more easily because they’ll have to spend less time being on call.

 

What date is this happening?

It should be 3rd April, straight after Easter. The website will keep you informed to confirm this.

 

Will the telephone number change?

No

 

Will there be a name change?

We don’t for certain yet – most likely we will all come under the Malvern Health Centre banner but it depends on NHS England protocols for mergers.

 

Will I Still see the same faces?

Yes, mixed in with our new colleagues from Link End of course.

Why is the merger happening?

To secure our long term futures for patients, staff and doctors. Importantly, the two practices share very similar cultures of prioritizing good care for patients. The merger wouldn’t be possible if the 2 practices weren’t similar in the first place.

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