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Appointments

pen_on_diaryPlease telephone 01684 584050 for appointments – our telephone lines are open at 08:15.

We operate an appointments system. For routine and ongoing consultations we have a number of slots with your doctor of choice that are bookable up to a month in advance; otherwise you should ring on the day that you wish to see a doctor. It may not always be possible to see the doctor of your choice, if you want to be seen the same day.

We ask you to avoid Mondays for routine and ongoing appointments. You may ask for a longer appointment if you have several problems. Please ring if you cannot keep the appointment.

Telephone Consultations

TELEPHONE CONSULTATIONS

South Worcestershire GP Services have launched a new telephone consultation service. If you’d like some clinical advice today that may not need an appointment at the practice, phone Malvern Health Centre on 01684 584050 and press 1 to be put through to this new service.

We offer pre-bookable appointments for telephone consultations too!

NURSE PRACTITIONER APPOINTMENTS

Our nurse practitioners Jane and Gillie are available every Monday, Tuesday Morning, Wednesday and Friday and occasional Thursday mornings.

 

They have been exceptionally busy with patients who have seen them over the past 12 months. We can normally offer 178 Nurse Practitioner appointments each week.

 

“Jane and Gillie the nurse practitioners can recognise and deal with most common health complaints and are able to give advice or prescribe if appropriate. If your problem is more serious and needs the attention of a GP they can arrange this”.

 

·         Jane is available every Monday, Tuesday morning and Wednesday and occasional Thursday mornings.

·         Gille is available every Monday, Wednesday and Friday.

 

Please see the list below of things Jane and Gillie can deal with;

Acne

Aches and pains

Athletes Foot

Back ache

Cold Sores

Constipation

Cough

Diarrhoea

Earache

Eczema and Allergies

Haemorrhoids (Piles)

Hay Fever

Headache

Head Lice

Indigestion

Mouth Ulcers

Nasal congestion

Period Pain

Thrush

Sore throat

Threadworms

Warts and Verruca’s

Contraception Advice

Emergency Contraception

 

They have undergone additional and extensive training to qualify as Nurse Practitioners. 

Same Day Surgery

We provide a same day surgery service.

The aim of this service is to provide patients with rapid access to a doctor for an acute condition which requires immediate consultation and/or treatment on the day.

When using this service please remember the following:-

  • You will be seen by the emergency doctor of the day
  • Same day appointments are timed at five minute intervals
  • Same day appointments are for one acute conditions only
  • We will try to keep your wait to a minimum

 

You also need to know that :

The emergency doctor may be called out of surgery if an emergency occurs. (we will try to keep you informed of any delays)

The booking time you are given is  approximate and may alter depending on demands made on the emergency doctor. ( the emergency doctor may run late)

PLEASE do not use the same day service to gain rapid access to your doctor of choice for an ongoing medical problem - this results in same day surgeries running very late and causes patients with acute problems further delays.

 

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